Generally when people think of the word ‘massage’ they associate it with ‘luxury’, ‘indulgence’ and ‘pampering’. It’s seen as a treat, and something people may allow themselves once or twice a year. The notion that massage is ‘just an indulgence’ is not true. The benefits of massage are endless and something very few people are aware of. Massage can help with balancing emotions, anxiety, circulatory issues, joint and muscle pain, insomnia and much more. It is important that we share the benefits of massage with our clients and teach them that massage should be much more than a little ‘treat’ every now and then. Regular massages help to establish and maintain good health and wellness. From a client’s perspective, understanding this can make the difference between returning on a regular basis vs once or twice a year.


It’s easy to see why massage is commonly described as a luxury; it makes you feel amazing! I love a good massage as much as the next person. That feel-good emotion that we all love is due to the release of endorphins that produce a feeling of wellbeing, whilst stress causing hormones such as adrenalin, cortisol and norepinephrine are reduced. Cortisol is a stress hormone and unfortunately when you feel anxious, your body pumps out even more of it, fuelling your stress levels and causing them to rise. For people who suffer with depression, a massage can be hugely beneficial. Massage therapy helps the body relax by relieving muscle tension and therefore the mind can also relax. Whilst massage is not a long term or sole treatment for depression or anxiety, it can help to temporarily alleviate some of the symptoms, leaving sufferers feeling happier, energised and full of endorphins.

While many people may not be aware of how massage can help on an emotional level, most people are fairly aware of how good a massage can be for your body. Aches and pains in muscles and joints is one of the most common reasons people book in for a massage. These days we are much more ‘deskbound’ than we used to be. Many careers require you to sit at a desk all day long, even as a therapist, we stand on our feet all day long and the most movement we get is walking between clients. It doesn’t matter what career you are in, a repetitive routine and minimal movement will always be taxing on our bodies. Sitting or standing in the same position all day means our muscles don’t get the blood flow they need, resulting in them being stiff, sore and achy. There are even studies that link sitting all day to cancer, and it’s more prevalent in woman. Luckily regular massages can somewhat counteract the imbalance and side effects.

A simple massage can alleviate neck, shoulders and back pain and improve blood flow. Improving the flow of the circulatory and lymphatic systems, allows the body to deliver oxygen and nutrients to other areas of the body and remove toxins more efficiently, leaving our bodies feeling cleansed.

Having your body feeling relaxed and de-stressed is also very important when it comes to getting a good night’s rest. And when it comes to functioning properly, rest and quality sleep is vital to ones wellbeing! According to the Centres for Disease Control (CDC): “Insufficient sleep is associated with a number of chronic diseases and conditions—such as diabetes, cardiovascular disease, obesity, and depression—which threaten our nation’s health.” It is quiet concerning, the effects sleep deprivation can have on our lives. Massage helps the production of serotonin, which is essential for the production of melatonin. What is melatonin you ask? Good question. Melatonin is a hormone that is produced by the pineal gland in the brain. It basically helps control our body clock so we can function properly during the day and sleep properly at night. Most people’s melatonin level starts to go up about two hours before they go to sleep. Melatonin tablets can be purchased; they are typically used by people suffering from insomnia or people who travel internationally to help with jet lag. While these tablets are an option, there is a natural way to go about increasing your melatonin levels, and that is through massage therapy. It the perfect drug free alternative for people who struggle with insomnia.

As you can see there is much more to massage than it just being a ‘yearly indulgence’. Massages are a necessity, not a luxury our clients should feel guilty about spending their pennies on. These are just a hand full of examples that demonstrate the power massage can have on our health and wellbeing, it is important to educate yourself and your clients further so they can maximise the health benefits and you can maximise your business!

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


To dip or not to dip, that is the question. When the average person thinks of double dipping they picture someone dipping their carrot stick back into the hummus after they have already taken a bite. Now amongst friends and family this may seem like no big deal right, but how would you feel about sharing that one bowl of hummus with countless strangers you have never met? You may be a bit more hesitant to eat the hummus, which is completely understandable!


Double dipping in the waxing industry is much the same; an esthetician uses a spatula to apply wax to a client’s skin and then reuses that same spatula after dipping it in the wax pot multiple times. To some this seems perfectly fine; it is thought that the wax is kept at a high enough temperature which kills the bacteria and germs making the process hygienic. However, many esthetician’s believe this is a myth and that double dipping is one of the biggest health risks associated with waxing. Personally I can see where both sides are coming from. I know this article is going to be very controversial but I’m going to play devil’s advocate.

While everyone seems to have their own twist on what is okay and what’s not, one side of the double dipping debate is that it’s fine; “as long as there is no blood drawn” or “on the legs is ok, but not on intimate areas such as Brazilian.” The ‘dip and dispose’ method is shunned by many also because a treatment uses significantly more wooden spatulas, which increases treatment costs, and also results in increased wastage and landfill. Many therapists also prefer to use a metal spatula with strip wax in particular, as they retain heat and reduce pulling on the skin.

With guidelines and regulations differing from council to council and so many personal opinions being spruiked, it’s understandable that there is such confusion about what is right and wrong. I have no doubt that many esthetician’s are completely baffled over this dispute. I have been in the industry for over 35 years (for many of those, I did double dip) and even my opinion has changed a few times on the matter over my waxing career.

Yes it is concerning to think that double dipping could possibly cause the transition of any diseases or bacteria between clients and of course no one agrees with putting the safety of their clients in jeopardy. But let’s back in the old days, wax was recycled which meant melting down your wax (that contains hair, skin particles, sweat and who knows what else) every night, sifting out the hairs and then reusing it the next day. Some esthetician’s to this day still sift their wax. So why the uproar now?

These days consumers in general are much more ‘educated’ and aware of what can harm or affect us. We hear things on the news, we find things on the internet and we actively hunt for information regarding products and procedures. With double dipping being the talk of the town at the moment, let me tell you, many clients are looking out for it! I’ve noticed that some salons are even using the fact that they don’t double dip as a selling point.

Clients judge us from the minute they walk in; our customer service, our personal hygiene, appearance, presentation of the salon and our work station. Of course our technique is just another part of the experience that our clients choose to return for (or not!) With all the negative connotations associated with double dipping these days is it really worth the risk of losing multiple clients based on your hygiene practices alone?

It’s clear that the hygiene standards throughout the world are vast and what some people deem as acceptable is totally unacceptable to others. For example, my local area guidelines state that double dipping is not encouraged (but is not illegal) and if you are to do it “all waxes should be kept undisturbed at a minimum temperature level of 70–80ºC for a minimum of 15 minutes between clients.” I know many people will be mortified at the thought of this.

When you think about it, using cartridges on more than one client is essentially the same as double dipping. Some people believe that when the roller head is applied to the skin and then rolls back through the wax, bacteria and skin particles are being rolled back into the wax cartridge. Refillable cartridges are an extremely economical choice for esthetician’s and are very common. I recommend that the refillable roller head be removed, disinfected after each client, refilled and returned to the warmer for 15 minutes to eliminate any bacteria.

Another controversial subject is gloves. When I first started I never used gloves; I would always disinfect my hands and the only time I would wear gloves, was if I had a cut. I have come across many esthetician’s who still chose not to wear gloves. The one-glove technique is extremely popular in some areas of the world. Many find gloves restricting, especially when they don’t fit properly. They can cause sweating, can rip, get sticky and slow down your treatment, as well as increase your supply costs.

Again, the thought of any esthetician’s not using gloves may seem unacceptable to many but if they are following good hygiene, using hospital grade disinfectant on both them and the client, scrubbing under their nails and doing everything else right, is there really an issue? What concerns me more than anything I’ve mentioned above is that people are so worked up about double dipping but not that there are unlicensed, incompetent esthetician’s out there bruising, drawing blood, damaging skin and traumatizing clients with bad waxes which are turning people away from waxing forever. I’ve been in salons that have wax all over the floor, pot and trolley; trimmed pubic hairs left on the bed and used strips hanging out of the bin! Just because they don’t double dip does not mean they’re even close to maintaining a sanitary salon

In relation to wax becoming contaminated with skin or blood borne viruses from one client to the next, the Health Guidelines for Victoria, Australia (where we manufacture our products) state “There is insufficient evidence to clearly demonstrate the extent of this risk, but it would appear that the risk is low.” Low is good, but low is not 100%, so why would you risk it? Double dipping is against the law in a number of places around the world and completely acceptable in others. Become familiar with your local guidelines. Your personal opinion on the matter and what you do in your salon don’t have to be one and the same. Whether or not you agree that double dipping is unsafe, if it is against your local health regulations it is not worth receiving a hefty fine or losing your cliental over! We should always assume the worst and perform our services responsibly to minimise the risk to our clients and to ourselves.

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


The key to achieving the PERFECT BRAZILIAN!
Brazilian waxing can be a hugely profitable treatment when performed correctly and efficiently and is by far one of the most common services performed in many salons.

Lilliane Caron is often asked to demonstrate her renowned Brazilian waxxxing technique to students and salons the world over. Below are Lill’s essential products when it comes to XXX waxxxing.

Coco Nuts

1) Coco Nuts Hard Wax

I am a creamy waxxx for sensitive areas & mature skins. My creamy texture with exotic coconut and high-flex formula makes applying hot waxxx a dream! Gentle enough to use on the most delicate areas and formulated with titanium dioxide I am perfect for XXX waxxxing.


Heat me, Spread me, Strip me

 2) Heat Me, Spread Me, Strip Me, Strip Wax

Similar to Coco Nuts, I am formulated with Titanium Dioxide for a seductive strip waxxx without the redness and irritation, just heat me, spread me and strip me. Lilliane always recommends a combination of both Hard and Strip waxxx when performing a XXX treatment, use both me and Coco Nuts to perform the ultimate XXX! My velvety texture glides on smoothly for the most pleasurable waxxxing experience.

3) Italians Do it Better Strips

Use me with all strip waxxxes for better waxxxing performance. Who better to trust with fabric than the Italians? For superior absorption and fast efficient results I do it best. Crafted to perfection, I won’t fray or tear for Bellissimo performance!


4) Micro Defence Foam

Micro Defence is a revolutionary hospital grade disinfectant that provides up to 2 hours protection from all germs and viruses. Organically derived, it has a kill rate of 99.99% on contact with a wide range of bacteria, fungi and viruses including Herpes Type 1 & 2 as well as Hepatitis A & B. Chemical & alcohol free, dermatologically tested & safe to use on sensitive skin and intimate areas. Micro Defence provides natural protection for therapists and their clients.

Keep Calm and Waxxx Off

5) Keep Calm, Wax Off

Keep Calm and Waxxx Off! My dry oil formulation provides superior emolliency and quick absorption for a non-greasy feel! Stay optimistic and trust in me as I dutifully lead your clients skin to victory from an invasion of in-grown hairs and bacteria. I remove waxxx residue and ensure a clean, calm, perfectly composed complexion.



quick dry wax mist

6) Jet Set Quick Dry Waxxx Mist

Use my magical jet set mist to instantly touch dry hot waxxx. My high speed formula means there is no more waiting time so you can fly through waxxxing treatments at supersonic speed. With Brazillian’s being a little personal, it’s normal for your cient to get a little flustered and have their body temperature rise making it harder for the waxxx to set quickly. I am made for hot and humid conditions so I am a life saver when it comes to XXX waxxing! My quick dry action and cooling sensation combine to make waxxxing a breeze.



Time to Say Farewell

7) Time to Say Farewell Lotion

Say farewell to sticky wax residue from the skin with my nourishing and soothing formula. I’m a non-greasy and dual active treatment with vitamin A & E, to protect and purify your client’s delicate skin, providing a revitalised appearance that’s sure to impress! Available in both Tea Tree Oil and Mango & Witch Hazel fragrances in both 250ml and 1lt bottles.




8) Grip Tweezers

Crafted from the highest quality Surgical Stainless Steel, Grip® is the No.1 choice in professional implements. Each tweezer is engineered to the highest standards, ensuring precision every time. Durable, hygienic, comfortable to hold and guaranteed not to rust! GRIP® tweezers are a salon must have! These are ideal for getting those few tiny hairs the wax just won’t pick up or for removing ingrown hairs safely.



What are you waiting for!

Now you know what tools it takes to perform a perfect Brazilian it’s time to put your tools to work and give your clients that smooth confident XXX they’re looking for!

Click here to SHOP NOW!

See you soon!

P.S. If you have any questions for Lilliane or the Waxxxpress Training Team, we’d love to help! Please email your queries to [email protected]



What made you want to be a beauty therapist?

Being a Beauty Therapists opens so many doors; I think a lot of people forget that there is much more to this field than just working in a salon day in, day out. Becoming a Beauty Therapist, for me, has pathed the way for a life changing career. I have experienced so many different aspects of beauty therapy, as have many of my staff. Working in the salon, working in sales, conducting training, public speaking, manufacturing, travelling the world –the list goes on! The possibilities and experiences are endless and I think that is what sparked my passion initially. I also love the level of faith people place in me. There is a personal level of trust between myself and my clients when I am conducting a treatment, they are confident in my technique and experience to provide a safe and comfortable treatment. There is also the trust between my company Waxxxpress and the customers who trust (and expect) our products to give them the best results every time – there is nothing quite like having the support and trust of so many people to make you want to keep going and be the very best.

What are the most important attributes of a person that you would hire?

The top things I look for in my employees have to be Initiative, a willingness to learn and awareness of others. I have hired many people who before they walked through our doors knew absolutely nothing about wax or waxing. Knowing wax is in no way a pre-requisite that we look for in an employee, but having the enthusiasm to learn and an understanding that learning is continuous is very important! As I travel frequently, I need a team that will use their initiative to make sure everything keeps flowing smoothly while I am away from the office. There are always a million things that need to be done on any one day and I’m very thankful to have great employees that can push themselves to ensure we reach our goals. The most important trait for any employee in my eyes is awareness. It is so important to have people who are aware of others of what is going on around them, who can see when things are tough or stressful and are prepared to put their hand up to help a fellow colleague. These people are passionate not just for their job but for the company as a whole. You cannot realize a dream without a team, so having the right one is extremely important.

Do you have a role model or other sources of inspiration that have helped inspire you during your journey?

My parents would have to be my biggest role models. My mother was an extremely hard worker and had the most dedicated work ethic of anyone I’ve ever known. This has been instilled into me and I strive to be more like her every day. When I believe in something I put everything into it. When I was young my father would always tell my sisters and I not to fight and to be kind to one another. As we grew older so did his lessons and his number one rule for us all was to “surround yourself with young people – they will keep you moving and young at heart.” I love this piece of advice, and it’s very true. Especially in this industry you need to surround yourself with people who keep you young, vibrant and full of energy as it can be quite a demanding role. I also travel regularly to conduct international training and I gain a lot of inspiration here. I am very fortunate to be able to visit other countries and see firsthand not just how the beauty industry works differently but the world – these trips are always eye openers for me. A lot of people think that after this many years you could maybe sit back and enjoy all your hard work, but for me there is always something else to do. We are constantly evolving and taking aspects of the company to a new level. To this day I am still in the office almost every day in a sales capacity, researching, developing and training. I am surrounded by a great team of staff who all have different skills and talents that they bring to the table; I admire and learn from them all each day.

What is your favourite Waxxxpress product?

Coconuts Hard Wax. Our ingredients were unlike other waxes on the market as we used synthetic resin. Synthetic resin also known as hydrocarbon resin or polycyclopentadiene is a manmade resin. We are trained to think natural is always better, but when it comes to resin this is not the case. Resin derived from trees are unrefined and can cause allergic reactions and product instability. This is what made Cocnuts stand apart it was much safer, more consistent in production batch to batch and easier for the therapist to work with. High quality synthetic resins are easy to colour and fragrance and often appear fresh and clean, hence the creamy white colour of Coconuts! Coconuts has quickly gained a reputation for its exceptional flexibility which makes Brazilians and waxing delicate areas so much easier. It will not go brittle or crack on the skin, delivering unrivalled results and giving confidence to even the most inexperienced therapist. Coconuts combined with my unique waxing technique ‘The Butterfly’ and ‘The Secret Garden’ provides exceptional results for both the therapist and the client. Every week I get emails from therapists telling me just how much they love this product and how they as well as their clients can feel the difference.

What advice do you have for students who want to become successful in the industry?

To be successful you need to think it, visualise it, practice it and believe it. Just like with any job you need to start at the bottom and work your way up, this gives you a better understanding and appreciation for when you finally achieve your goals! Nothing good comes easy these days, you have to work for it and then slowly things become easier because you have done the hard yards! Get a casual job or work experience in a salon while you are studying; cleaning, answering phones, working in reception. Practice makes perfect and while it may not all be hands on, any experience is good experience. A good work ethic, dedication and customer service skills can get you a long way in this industry, not just with getting hired but also when it comes to getting regular repeat customers.

If you are looking at opening your own business the key is not to over complicate things. You need to keep it simple and specific to what you know best. This applies for business in general not just with beauty therapy. There is nothing more satisfying than making your dreams happen, but you need to be prepared to work hard. Running your own business is in no way easy – if it was easy everyone would do it!

Lilliane Caron – Founder of Waxxxpress If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


Brazilian’s can be one of the most daunting treatments for therapists who are just starting out, however they don’t need to be. My advice is to get your foundations right. Find yourself a mentor, someone you can ask for advice. I often get students and even experienced therapists emailing me, in need of advice, and I’m more than happy to help. Sit in on a demonstration or if you feel like you need it, book yourself in for a one-on-one workshop. Then practice, practice, practice! The more you do, the more you’ll experience different body shapes and sizes, different hair types and challenges that you need to find your way through.


It is very important that you have high quality products, especially your waxes. Hard wax should not go brittle and break when you’re removing it as this takes up time, and is also not pleasant for the client. If you’re finding that your hard wax is taking too long to set, then try a Quick Dry Wax Mist. Ideal for hot and humid conditions, this will touch-dry the wax instantly and can also be used to spritz over the client if it’s a warm day.

how to speed up waxxing

Ensure your trolley is set up properly with your pre and post products hanging from the side, and your wax pot at the front. There’s no need to reach over products to get to the wax – this only makes for more clean up. Keep your wax pots turned on throughout the day, even if there are no clients booked in. Too often I see salons with their pots turned off and it means they completely miss the opportunity of servicing walk-in clients, or they lose precious time waiting for the wax to heat up. Make sure you top up your wax pot after every client, either by pouring more in or adding a hard wax melt. Microwavable waxes can save lots of time, and make topping up your wax pot very convenient.

As you perfect the above, you will reduce the time it takes to do perform each treatment and your waxing will ultimately will become a ‘waxperience’ the client will want to repeat.

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


NEW!!! Hydro 2 Oil now on FACEBOOK AND TWITTER!

Hydro 2 Oil is now on Facebook and Twitter! If you haven’t already, head on over and follow to keep up to date with the latest information, offers and posts about Hydro 2 Oil.
Get Notifications
The best way to ensure you never miss our Facebook posts is to set yourself up to get notifications. This way you can share with your followers right away, without having to check if something new has been posted.

Here’s how to do it…

1. “Like” the Hydro 2 Oil Facebook page.
2. Click on the “Liked” button above. It will bring up a drop down menu. (See image below)
3. Click on “Get Notifications” so that a tick appears next to it.

Promotional Support

Hydro 2 Oil have a range of marketing support available to help assist your business! Let your customers know you are a proud user of Hydro 2 Oil products by using the below marketing materials.


Show your clients that your business uses only the best by displaying a range of Hydro 2 Oil posters in your salon! They are also a great way to inform your clients of the benefits of using Hydro 2 Oil.


Digital Banners

The Hydro 2 Oil digital banners are available in a range of sizes that can be placed on your website, used in your social media and in emails to your customers.


Computer Desktop Background

Keep things looking consistent with Hydro 2 Oil Marketing Material throughout every aspect of your business. The Hydro 2 Oil Desktop Background is professional, clean and sleek.



Social Media – Get involved!

The Hydro 2 Oil Facebook and Twitter pages are a great tool for your business to get involved with! Like, comment and share the Hydro 2 Oil posts. The posts are informative, fun and designed to inform your customers of the benefits of massage and a top quality massage oil.

Share these posts with your customers – tell them why you choose to Hydro 2 Oil in your treatments.

All the hard work is done for you!
There’s no need to create your own marketing material when we have already done the hard work for you!

Don’t hesitate to get in touch if you have any other ideas for how we can help!

See you soon!



hard wax

  • Waxxxpress waxxxes don’t set to a brittle consistency like other brands. They are designed to always stay pliable so they don’t snap when removed. Snapping can be very painful for the client and cause bruising.
  • It’s not just a warmer room temperature that can effect a hard waxxx setting, it’s also got to do with the clients body temperature when they walk into your salon. If it’s a warm day, their body temperature is going to be higher.
  • When a client is having a Brazilian, their temperature naturally goes up as they are uncomfortable/in pain/stressed/anxious.
    Have you accidently mixed Strip Waxxx in with your Hard Waxxx? This might sound funny, but it actually happens a lot, especially if the waxxxes are the same colour!
  • Jet Set Quick Dry Waxxx Mist is designed to set the waxxx hard instantly and while this is makes your job as an esthetician easier, it also can help to make the clients experience more comfortable, as it cools them down, is refreshing and gives the treatment a nice ambiance. (Click here to get some of this now >> http://bit.ly/1L4Z85K )

If you’re still having troubles with a waxxx not performing like it should, please always contact us directly, so we can investigate and rectify the situation.

We didn’t get to where we are today without the best waxxx and of course the best customer service going around!




As we all know, getting ready for a special event can take some time, and a gal has to look her best right? In order for our website to look its very best upon its debut, the Waxxxpress website will be down as of Sunday the 27th September. The transformation will be well worth waiting for and we know you are going to LOVE and appreciate this makeover!

The new website will be much easier to use, mobile friendly and will make your Waxxxpress shopping experience that much better!

Don’t worry, the website will be back up and running on Monday 28th. Once you have checked it out you will have to let us know what you think!

If you’re needing to place an order, please ensure you place your order today, and it will be dispatched as per usual.




See you soon!

P.S. You will receive an automated email when the site is live requesting you to re-set your password for security purposes. Keep an eye on your inbox!


Lilliane Caron explains the evolution of waxing, from an ancient technique to how we know it today.

The beauty industry is an amazing world to be a part of. It’s forever changing and expanding rapidly. Trends come and go and products that were once revolutionary now seem so mundane, as if there was never a time we didn’t have these kind of luxury’s at our finger tips.


Hair removal may not be considered the most glamourous aspect of the beauty world, most people prefer to talk about makeup tips, or which fake tan gives you a flawless finish. However, waxing is a multi-million dollar industry and is the bread and butter of most salons. The ease of waxing today is often taken for granted. Waxing has been around for centuries, and while it is not a revolutionary concept, the products and formulations that are now available are revolutionary, and should be recognised on just how far they have come. The transformation of waxes and other hair removal techniques over the past few decades is amazing and we should all take a minute to thank our lucky stars we have never had to use a sharp rock or pure beeswax straight from the hive to remove unwanted hair!

The Egyptians are known for the being the ‘trendsetters’ for many beauty rituals. The woman of ancient Egypt used to remove all of the hair on their bodies, some including the hair on their heads! While hair removal these days is considered part of any beauty regime, purely for aesthetic reasons, it first originated in Middle Eastern countries in order to reduce parasites, fleas, lice and body odour which were all very common when living in such hot conditions. It has long been tradition that even the men are completely hairless. With few options, they made waxes out of sugar and beeswax and used tweezers made from seashells (can you believe!?).

Sugaring is an early form of waxing and is still popular in Arabic countries today. It uses an all-natural paste or gel made from food-derived ingredients like sugar, water and lemon juice to remove the hair. The toffee like substance is kneaded into the skin repeatedly, removing the hair as it goes. The thing with sugaring, even to this day, is that it is quite harsh on the client’s body and strenuous on the therapist’s wrists, back and body. While these homemade waxes were derived from natural ingredients, they would actually have been quiet harsh on the skin and caused irritation, redness, itchiness and bumps – reactions that can quiet easily be prevented or treated in this day and age.

During the Roman Empire the lack of body hair was also considered a sign of wealth and class, but even the wealthiest people in this period could only use what limited resources were available, generally tree sap, razors made from flints and sharp stones to scrap the hair.

In the 1930’s the first commercial waxes were manufactured in France to be sold to the public. As time went by, waxes became more available to the public and quickly became the choice of woman all over the world for removing unwanted hair – It was quick, convenient and effective! Men at this stage still opted for the razor but woman rejoiced in a method that gave them longer lasting results.

In the last 50 years or so the waxing industry has evolved immensely. Yes, by the 60’s there were both strip and hard waxes on the market; however the formulas and ingredients used to produce the waxes were inferior to those on the market today. While the idea had been marketed, the waxing industry was far from perfect and had a long way to grow.

From being in the waxing business myself for over 30 years I have witnessed the growth of this industry first hand. In 1979 I was working long hours in my own salon and became frustrated with the expensive, inferior, difficult to use waxes on the market. The strip wax crystalized and the hard wax went brittle on the skin.

Not only were they poor quality, but we had to sift the hair out of the wax and reuse it. Imagine putting your used wax in a fish and chip fryer every night and sifting out the hair because that’s what we were originally doing! I was sick and tired of a system that was desperate for a makeover, so I set about formulating my own range of hard and strip waxes.

In the year 2000, the world’s first white wax was formulated by my company in response to the growing trend in Brazilian waxing which was rapidly making a comeback. The Brazilian has been around since the early BC’s, and the trend has come and gone countless times. History tells us that Catherine de Medici, the Queen of France in the mid 1500’s actually banned the removal of all pubic hair! Who would have thought anyone would ban such a thing!? This revolutionary wax gripped to the hair without pulling the skin, it didn’t crack or go brittle and delivered unrivalled results; to this day, it is still Australia’s number one selling XXX wax.

The waxing industry is currently thriving in both a retail and salon environment. The idea of having smooth silky hair free skin is not considered a luxury; it is the norm – particularly for women. It is accessible to everyone in one way or another whether they are paying a professional or doing it in the comfort of their own home.

With convenience in mind for both beauty therapists and at-home users, there are perfectly sized hard wax pallets which mean there’s now no need to smash up hard wax with hammers. There are water soluble, dripless, microwavable, as well as powdered waxes on the market. There are waxes that contain Titanium Dioxide and other ingredients that decrease redness and irritation, a side effect that had no solution centuries ago. This kind of innovation makes me excited for what the future holds. In 30 years’ time who knows what kind of waxes we will have and what they will be capable of. It’s funny to think how time goes by and all we can do is wait and see where it takes us!

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


Having been in the beauty industry for almost 40 years I have seen and heard about every possible waxing side effect you can imagine. Everyday people we have just met literally strip down to the nude and reveal to us personal experiences or side effects they have had from waxing (and often a whole lot more, but that’s a different story!).


‘Is this normal?’ ‘What’s gone wrong?’ ‘How do I fix it?’ I’m sure you can all relate to these questions and most of the time, the side effects they’re referring to are completely normal. In saying this, it’s much better for these questions and queries to arise before the client leaves the salon so that we can work together to eliminate them. I’m going to tell you how you and your clients can reduce the chances of nasty waxing side effects getting in the way of your waxing treatment to ensure your clients keep coming back.


A common and natural side effect of waxing is redness and inflammation. Now, to a degree there will always be some redness particularly with people with pale and sensitive skin. We are literally ripping the hairs out from the follicles; that’s always going to cause the skin to react in some way. However using a superior wax, with high quality ingredients is going to decrease the reactions and cause much less irritation to the skin. I can’t stress this enough; wax is not just wax. Cheap, inferior wax, made with poor quality products is the main cause of irritation.

Usually we are told “natural” is better but when it comes to pine (tree) resin in waxes, unrefined resins can cause allergic reactions and product instability. Top of the range synthetic resins are much safer, more consistent in production batch to batch and easier for the Therapist to work with. Synthetic resins are usually declared as hydrocarbon resin or polycyclopentadiene. High quality synthetic resins are easy to colour and fragrance and often appear fresh and clean. Pure white waxes can only be made from the best synthetic resins available. They provide the manufacturer with better quality control over the product and in turn give the Estheticians confidence in the treatment being performed.

Not only do you need to choose the right wax, you also need to choose the right pre and post products to go with your treatment. If you’re using a wax that requires pre-waxing oil, make sure you use one! This removes any traces of dirt, makeup, cream, body oil; you name it. Peppermint oil provides a refreshing cool feeling and acts as a soothing agent. It also improves the adherence of the wax to the skin meaning you won’t have to go over any areas more than once – another sure way of reducing irritation to the skin. In saying this, if you are using a superior gentle Hard Wax, no pre waxing oil is required at all!

When you have finished your waxing treatment use an After Waxing Soothing Lotion – I suggest our Body Icing in Tea Tree or Mango and Witch Hazel. These ingredients have soothing properties which calm and replenish the skin with vital nutrients. Not only does the After Waxing Lotion help with soothing the skin but it also helps prevent the formation of ingrown hairs and pustules. This brings me to some other common side effects of waxing. That’s right, those dreaded bumps!


Ingrown hairs and pimples are extremely common after waxing. Ingrown hair treatments are the perfect addition to any treatment as well as a great retail product for your salon. An ingrown hair product such as Bump eRaiser Concentrated Serum is best used after waxing as natural fruit acids soothe irritated skin and help prevent ingrown hairs from occurring. If your client has already existing ingrown hairs, I suggest recommending a targeted ingrown hair spot treatment such as Medi Paste. It is ideal for healing ingrown hairs quickly and can also be used on pimples as it rapidly draws out the infection. These products are easy to upsell with any waxing treatment. Don’t forget to encourage your clients to exfoliate daily too, every client you treat should walk out the door with an Exfoliating Mitt; after all, prevention is always better than a cure!

At the end of my treatment I always use Keep Calm and Waxxx Off. This is an After Waxing Oil that removes any wax residue. It contains Tea Tree Oil and also works an anti-bacterial. Unlike paraffin and vegetable based oils, it is easily absorbed and doesn’t leave the skin greasy. Leaving a clean, smooth finish it also helps prevent ingrown hairs and bacteria from causing pustules and pimples.


We all know that waxing doesn’t tickle however there are ways to make it a less painful experience. Using an incorrect waxing technique can cause serious damage to a client’s skin including unnecessary pain and bruising. Get to know your wax. Invest in a good heater and get to know the perfect consistency of your chosen wax.

If you are treating an older client, be especially gentle as their skin can tear and bruise easily. Always remember to always ask if they have started taking any new medication before each wax. A lot can change in 4 weeks and medication can also play a factor in how a client’s skin will react to your treatment.

Another product to help ease discomfort as well as speed up your treatment is a Quick Dry Wax Mist like Jet Set! Jet Set not only sets your wax instantly but it also contains natural AHA which is known to reduce redness. It can also be used to spritz over your client to cool and add an ambience to your treatment during the warmer months.

As Estheticians, it is our job to do all we can to make a client’s waxing experience, including the treatment itself and the results afterwards as pleasant as possible. After all, if they suffer from severe side effects because we aren’t using the right products or technique – they definitely won’t be back! With a combination of having the correct technique, using the right products and offering the appropriate aftercare advice, we can minimise our clients’ side-effects and ensure our waxing treatments are a ‘waxxxperience’ they will want to repeat!

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form


Hydro 2 Oil Now AvailableHydro 2 Oil Now Available

MASSAGE OILS NOW AVAILABLE AT WAXXXPRESS! Waxxxpress would like to introduce the newest member of the online store….Hydro 2 Oil!Hydro 2 Oil Massage Oils are made using the highest grade vegetable oils. If you can’t already guess from the name ‘Hyrdo’- they hydrate the skin, leaving it soft, moisturised and non-greasy.The range is fully water dispersible which makes it super dooper easy to clean both your equipment and your client after a treatment! Hydro 2 Oils do not stain towels or equipment and are the essential product for any massage treatment! The Oils are only £12 for 1LT and are available in Extreme Sport, Muscle & Joint, Relaxation, Sweet Almond blends and Unscented.

Massage Gel

WAIT, THERE’S MORE… Hydro 2 Oil also offer a Massage Oil in the form of a GEL! WHATTTT?!That’s right, the Grip n’ Glide Massage Gel offers superior control and cleanliness when performing massage treatments. The gel will not spill like oil and just like the rest of the range, is 100% water dispersible ensuring it will not stain clothes or towels.The versatility of this gel makes it ideal for facials as well as relaxation massage, with the smallest amount allowing quick warm up with gliding strokes. Fast absorption into the skin assists in providing more grip for use in remedial and deep tissue work. The Gel is unscented making it perfect for use with essential oils without altering their fragrances! For only £9 for 700ml you can be sure you’re getting fantastic value for money!


NOW AVAILABLE: NEW! Bump eRaiser Zesty Antibacterial Wash

Bump eRaiser Zesty Antibacterial Wash

We are very excited to introduce you to a new edition in the Bump eRaiser Range:

Bump eRaiser Zesty Antibacterial Wash! Formulated to thoroughly cleanse the skin and remove excessive oil to prevent the occurrence of ingrown hairs, bumps and breakouts.Tea Tree Oil, a natural antiseptic and anti-inflammatory, helps to reduce ingrown hairs and the irritation associated with them. Infused with a refreshing and zesty blend of Orange Oil and Guarana, it purifies and boosts the skins’ energy leaving it clear and smooth. Can be used on the face and body. • Ideal for use before and after all forms of hair removal. • Handy pump for in-shower use. • Suitable for the whole family! It’s the perfect retail add-on on to your waxing services and complements the existing Bump eRaiser range.

Introductory Offer 25% OFF!

INTRODUCTORY OFFER: 25% OFF!!! ONLY £4.50 +VAT You can download hi-res images of the Bump eRaiser range for your own website and marketing activities by clicking HERE. CLICK HERE TO SHOP NOW!See you soon!   P.s. Have you liked Waxxxpress on Facebook and followed us on Twitter? Like, comment and share our posts with your followers. We have done the hard work for your – all you have to do is share it! *Offer available until midnight 6th June 2015, while stock lasts.


25% OFF ALL ELECTRICALS!  Over the last week we have had our ELECTRICAL BLITZ promotion running -If you brought a carton of Waxxx you would have received a FREE Waxxx Heater.This promo has been great for you larger salons, but what if you are a smaller salon and you just simply don’t go through that much waxxx?! Over the last few days we have had a number of people ask if there were any other deals running on our electricals. WELL…. ASK AND YOU SHALL RECEIVE! We are now offering 25% OFF ALL ELECTRICALS this week! It doesn’t matter if you are a big or small salon, we want to offer all our wonderful Waxxxpress customers the chance to try our Heaters for a bargain price! ENTER CODE:  BLITZ25 at the checkout to receive 25% OFF YOUR WAXXX HEATER! 


“Holy smokes what a wonderful surprise. The wax pots are nicer than anything I have seen here! The packaging is very lovely and the overall look of the brand very professional.” – Cat

The microwave to pot concept is amazing. I have found the pot very user friendly and great at keeping the temperature of my wax consistent.” – Ashley”

“My Waxxxpress heater has cut my cleaning time literally in half! Being able switch between the two skirts for hard and strip wax is so handy! Love not having wax left everywhere” – Leah

Waxxxpress wax pots look so much nicer than other brands and its so easy to clean which is even better – I will never go back to my old one”- Renae”

*Offer available from 23nd May to 30th of May, while stock lasts. Must enter code BLITZ25 at checkout to redeem 25% OFF.



The key to being a successful and confident therapist is finding what wax suits you. All therapists are different and there is certainly no one size fits all approach when it comes to waxing. If I asked you right now, what is your favourite wax and why? You should be able to answer me within a few seconds. As a therapist, having the right wax is the most important ingredient for any waxing treatment.


Many therapists seem to find it hard to commit to just one brand of wax, and not only that but they have absolutely no idea of what wax they are even using! I have been in salons that have 10 different waxes, from 10 different brands, and all half used. This is not the way to run a business nor is this the way to conduct any kind of treatment. You need to find a hard and strip wax and make a commitment! They will be your partner in crime. Your clients should not see a range of different waxes around your salon and have to play a guessing game in order to find out which brand is being used on them. If you are experiencing difficulty or poor results from your treatment, changing your wax every second week is not going to help, in fact it’s doing you and your clients more harm than good.

Finding the right wax can be life changing, and you will wonder how you ever survived before you found it! I know it can be tempting to opt for a cheaper product, and save a few dollars here and there, but one thing you cannot risk is the quality of your wax. Price should not defer you away from a high quality product. Paying that extra couple of dollars can make all the difference when it comes to securing repeat business and long-term clients. A salon providing high quality treatments, with high quality products can be extremely profitable. One 800g jar of wax can do at least 200 eyebrow waxes. If you charge £10 for a treatment, that is £2000 you have made from a £1o.00 wax. A salon using cheap wax may save £3 per jar, times that by a carton of wax and you have saved roughly £36. Sure you have saved £36 straight off the bat but if you are using an inferior wax the chances of you even rebooking 200 treatments let alone 100 is not great. Cheap waxes cost more in the long run. The same goes if you are using more product to get the result, you actually have saved nothing and could ultimately lose the customer if you continually send them home with irritated skin and a substandard result. It all comes down to how many clients you have, and how many choose to come back to YOU over any other salon.

A lot of people I talk to (including many trained therapists) believe side effects such as swelling, redness and bruising are normal after waxing. They also think that some hairs cannot be removed due to them being ‘too short.’ Yes there are situations where the hairs may be too short, however most of the time if someone is booking in for a wax, it is because they have adequate hair in the area, why else would they pay for an appointment? If a client is willing to pay to have these hairs removed, it is the therapists job to not be lazy and work the area in order to remove as many hairs as possible. This comes down to having a good wax and knowing how to use it. Many waxes cannot be reapplied as the poor quality ingredients irritate the skin. However there are a number of waxes on the market that are gentle and allow you to go over the same area more than once. As a therapists you need to have a relationship with your wax and know how to get the results. As for the irritations and side effects, these are not ‘normal’ and are reactions that are easily avoidable if you are using a good wax with the correct technique. Having so many beauty therapists believing that these side effects are unavoidable is why a lot of therapists and clients are scared of waxing or being waxed. Waxing is not scary, or painful. It is the most effective method of hair removal with results lasting as long as 4 – 6 weeks. Plus, with regular waxing the hair will start to weaken the hair follicle, resulting in less hair growth. We need to educate our clients that waxing does not have to result in pain and nasty side effects.

When you are assessing your wax ask yourself the following; does it grip the hairs? Is the consistency stringy? Does it smell of resin or chemicals? Is it dark and highly perfumed? Does it lift the skin? Does it cause redness and irritation? Does it cause ingrown hairs or pimples? If you answered yes to one or more of these you definitely need to rethink your wax. Inferior waxes cause redness, irritation and ingrowns, not to mention, they do not maintain temperature as well as a top quality wax. Find a pot that is able to maintain the temperature of your wax without burning it. If your wax is pliable, consistent, nourishing on the skin, has a subtle aroma and, of course, is removing hair properly, there’s no need to change! You have struck gold! If you are using a superior wax with a good reputation and still experience difficulty, don’t jump ship too quickly, it may be your technique. Don’t hesitate to ask the manufacturer. They can provide some tips on the best consistency and technique for using their wax. After all, they know it best!

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon,email [email protected]

Click here to download this article in PDF form


By Waxxxpress Head Trainer, Holly Hayes

As a Beauty Therapist we come across many different perceptions on when it is ok to get a wax and when it is ‘definitely not ok’– especially when it comes to ‘the land down under.’ Some people tend to get a little uncomfortable discussing this area and seem to think it is on a completely different level to every other body part. They don’t understand that Beauty Therapists literally see hundreds of vaginas a year and to us, really if you’ve seen one, you’ve seen them all! There are so many myths floating around the about Brazilian waxing such as ‘you can’t get a wax while on your period’ or ‘a glass of wine before getting a wax will ease the pain.’ As a matter of fact alcohol actually tightens pores, which can lead to a more painful waxing experience! So many people have it all wrong when it comes to Brazilian waxing. I am going to bust this can of worms right open and share with you the most common myths surrounding downstairs waxing.

  1. You can’t go, when Aunt Flow is in town. The common theory that you can’t possibly get a wax when you have your period is completely untrue. Woman’s menstrual cycles are a part of life and whether we like it or not they will appear once a month for the majority of our lives. While this is certainly a myth, there is still a downside to having a wax while on your period, you are more sensitive, but this goes for every part of the body. I don’t advise coming in on your first day of menstruation, perhaps come towards the end. In saying this, let’s not forget there are 3 other weeks each month where you are completely free. So unless you really need it done, it’s best to make use of the time your Aunt Flow isn’t in town.
  2. Maybe if you trim it, it won’t hurt as much. Giving your lady parts a little hair cut before coming in for a Brazilian does not minimise pain. In fact, the more hair the better! The longer the hair the easier it is to grip and properly release from the root. As beauty therapists we don’t care how long anyone’s pubic hair is, it could be as long as Chubaka’s hair for all we care, it is our job to remove it. The Lilliane Caron Brazilian Waxing method does not revolve around the length of pubic hair and her number one rule is do not trim!!! I promise you it does not reduce the pain.
  3. I’m getting too old for this… There is no age limit in relation to having a Brazilian. I have waxed woman well into their 70’s and I say, good on them! Our clients should never be made to feel like the treatment they require is inappropriate or they are too old for anything. As a Beauty Therapist our job is to make people feel comfortable and confident no matter what age. When treating an older client we need to be especially gentle as their skin can tear and bruise easily. I would always try to use a hard wax on older clients as it is much easier on their skin. This also goes for woman who may be going through menopause. Woman’s hormones are constantly changing and especially as they get older. None of this means they have to stop waxing, it just means we have to be extremely delicate, while waxing their ‘delicates!’
  4. Hold it mister…no hanky-panky tonight. I am about to make every man’s dream come true. Yes ladies and gentlemen, the whole ‘you can’t have sex straight after getting a Brazilian’ is a myth! A lot of clients and therapists are under the impression that you need to wait at least 24 hours after a Brazilian before having sex, because the friction and perspiration might aggravate the skin or bacteria will get into the open follicles. As long as you are being waxed with a high quality product that is designed for sensitive areas and then shower after your cheeky rendezvous there is no reason you can’t celebrate your smooth new look with your loved one.
  5. I can manage childbirth, but I can’t manage a Brazilian. The idea that Brazilian waxing is too painful to bare is a common misconception by women who have never had a one. I have heard many women say they are ‘too scared’ or ‘couldn’t handle the pain.’ Um hello, that child you have attached to your hip would have hurt a hell of a lot more on their way out than having some hair removed – if you can handle child birth, a Brazilian is going to be a walk in the park! I’m not going to lie and say it doesn’t hurt at all, your most intimate hairs are being ripped from where the sun don’t shine, that doesn’t tickle… But with a confident therapist and the right technique Brazilian’s don’t have to be painful and are probably a solid 1.5 on the scale of 1 – childbirth.
  6. Brazilian’s – that’s a girl thing Brazilian waxing is in no way gender-specific. For a long time Brazilian’s have been seen as a female only treatment, but fellas, those days are gone! More than ever, men are reaping the benefits of waxing their private areas. Male grooming is increasing rapidly these days and the stigma behind men taking pride in the way they look has taken a real backseat. There is absolutely no shame at all in men wanting a smooth hair free undercarriage! So, there you have it, Brazilian Waxing Myths BUSTED! Of course all of these decisions are a personal choice by our clients and ultimately it comes down to whether they feel comfortable or not. A good therapist should always communicate with their clients and put them at ease. It doesn’t matter what time of the month it is, how old you are, whether you are male or female.

    Everyone can reap the benefits of a smooth confident Brazilian down under! Holly Hayes is Head Trainer of Waxxxpress. If you’d like to ask Holly for some advice on your own salon, email [email protected]

Click here to download this article in PDF form



Set yourself up for summer with Waxxxpress! We are certain that once you have tried our revolutionary Microwave to Pot concept you will never look back. That’s why we are prepared to give you one for FREE!

  • Designed for Waxxxpress’ revolutionary microwavable jars, our Caronlab Heaters hold Waxxxpress’ 800g and 400g waxxx jars, meaning you don’t have to pour a thing! There’s no mess or fuss!
  • Our heaters come with 2 x protective skirts for both hot and strip waxxxes, which means you should never have to clean the base unit again! Simply wipe down the heater skirts after use and you are done!
  • Caronlab’s Professional Waxxx Heaters use patented technology to provide your salon with a simple and convenient waxxx heating solution. The non-stick metal insert insulates heat to prevent the unit from becoming hot and the dial allows you to easily control the temperature of your waxxx.
  • You can be confident that the heater will maintain your desired working temperature, intern making you a more confident therapist!

Pot not for you? Or maybe you NEED BOTH?!

  • Never fear our amazing Roller Wax Cartridge Heater is lightweight and portable, making it ideal for beauty salons, mobile therapists and home use. It will provide you with confidence and control for an efficient waxxxing experience!



Available to the first 100 orders only! Get in quick!Place your orders now to stock up on Hot Wax, Strip Wax and Cartridges to get THREE HEATERS FOR FREE! That’s right! You can set your entire salon up for summer with Waxxxpress.

KEEP IN TOUCH! PS: Follow Waxxxpress on Facebook and Twitter for special offers, competitions, latest product news and handy waxing tips!*Offer available from 18th May to 22nd of May only for the first 100 orders, while stock lasts! Waxxx purchase must be of the same variety. Free Heater will not appear in shopping cart, it will be dispatched with your order.



Here’s some handy hints to preserve the life of your Roller Wax Cartridge Heater, prevent issues including roller heads cracking, fixed heads falling off and reduce the risk of burns to yourself and your client.

Do you use cartridges in your salon


  • Never re-heat cartridges.
  • Never leave cartridges heating longer than necessary. Re-stock heater as required.
  • Never exceed 4.5 on the temperature dial.
  • Never attempt to refill cartridges.
  • Never attempt to remove cartridge heads & use with a spatula.
  • Never force a cartridge to roll. It should not drag on the skin.
  • Never leave heater on overnight.


  • Always use a new cartridge on a client. Cartridges are single use and should not be re-used.
  • Always ensure the cartridge head is firmly in place and not off-centre before use.
  • Always roll a new cartridge on to a wax strip before use on a client to ensure the wax is flowing through the cartridge head evenly. Roll cartridge with a light application and never force it.
  • Always wipe drips off the cartridge head in between applications with a wax strip and Waxxxpress Keep Calm & Waxxx Off After Waxing Oil.
  • Always keep working temperature consistently at 4.5 on the dial.
  • Use a timer to help ensure that the wax is at the right temperature when it’s required. Timer should automatically turn heater off at the end of the day.
  • Always wipe any wax residue off heater at the end of the day with Waxxxpress Clean & Glo Citrus Clean.

Adhering to these guidelines will:

  • Prevent cartridge roller heads from cracking
  • Prevent fixed roller heads from falling off
  • Preserve the life of your heater
  • Reduce the risk of burns to yourself and your client
  • Ensure your Heater is being used in the most energy efficient way

If you have a question or need some advice on your own salon, email [email protected]

Click here to download this article in PDF form


Lilliane Caron shares her thoughts on hair removal fads and why waxing has made its permanent mark in the beauty industry.

With so many trends fighting for our attention these days, it’s hard to know what’s staying for good and what will be gone tomorrow. One thing I know for sure and have never questioned is waxing. It’s not a fad and it’s here to stay.


Waxing has been used as a form of hair removal for thousands of years. The reason it has secured its permanent place in the beauty industry is simple – It’s safe, effective and attainable. Different hair removal techniques such as sugaring, IPL, laser hair removal etc. have become very popular in recent years as advertising and celebrity endorsements have caused consumers to have conflicting thoughts on what is best. Playing on consumers desire to have permanent lifelong results, a ‘natural’ alternative or simply to be a part of a new ‘trend.’

Sugaring is an ancient middle-eastern practice that uses an all-natural paste or gel made from food-derived ingredients like sugar, water and lemon juice to remove the hair. The toffee like substance is kneaded into the skin repeatedly, removing the hair as it goes. With a number of inferior waxes on the market causing reactions including redness, itchiness and bumps, it’s no wonder people started looking for an alternative remedy. But here’s the scoop; 1) Superior waxes don’t cause these kinds of irritations; 2) Natural, Vegan friendly, water soluble waxes are now available in the marketplace so there really is no need to switch to sugaring, simply to offer a natural alternative.

With both waxing and sugaring, hairs are pulled from the follicles and no matter what technique you use, that’s not going to tickle! I don’t know about you, but as a client I would prefer my lady parts weren’t pushed and pummelled by a large ball of sugar wax. The technique is harsh on the client’s body as well as strenuous on the therapists’ wrists, back and body.

Another hair-removal method I see being potentially harmful to the client’s body is IPL, also known as Intense Pulsed Light. This is a hair removal technique that uses a lightflash to penetrate the skin and kill the hair follicles. There are no current studies to prove that having this intense light penetrate your skin is damaging to our health. However, for a long time there was no proof that solariums were damaging either. Fast forward a few years and it’s an entirely different story! We are now educated on how dangerous solariums are, which has caused them to become illegal in many states. The unknown health risks are enough to raise a red flag, not to mention the burning and permanent scarring the treatment can cause if performed incorrectly or by a malfunctioning machine.

I have noticed a few celebrities endorsing IPL as their chosen method of hair removal, which of course causes consumers jump right on board! Celebrities are not trained or educated in the area and can be just as oblivious to the potential side effect as the rest of us. Not to mention, celebrities are the definition of ‘Fad’ in one minute, out the next.

One celebrity that has recognised the impact a fad is Cameron Diaz. I recently read an article where Cameron talks about the permanent removal of pubic hair in particular. She states ‘Forever? I know you may think you’ll be wearing the same style of shoes forever and the same style of jeans forever, but you won’t. The idea that vaginas are preferable in a hairless state is a pretty recent phenomenon, and all fads change, people.’ Yes Cameron, I couldn’t have said it any better myself!

Fads can be costly. IPL in particular can cost an arm and a leg, and possibly even another leg if you are investing in equipment from leading manufacturers. Waxing is a more economical choice, especially when times are tight. It is, and always has been affordable, easy to maintain, and effective, especially when a professional is using the correct technique, with the right wax. Not only is it affordable for our clients, but it is also a cost effective solution for therapists.

Waxing is the bread and butter of any salon. Whether it’s a quick brow tidy, a leg wax, or a Brazilian there is something for everyone. Your clients know it, and that’s why you’re in business! After recently coming back from overseas I have seen firsthand that the waxing industry is booming and Salons offering IPL, Laser, etc. are finding it harder to stay afloat because of the restrictions now involved in performing these treatments, not to mention the huge expense of the equipment and the insurance involved. Why spend thousands of dollars on equipment that in years to come may become completely useless? Who knows what has happened to all of those solarium beds!?

Waxing is constantly evolving. The thing I love most about my company, and the waxing industry in general, is that we are master chameleons, forever innovating and changing our ‘colours’ to suit the new age world around us. Today we have new and improved formulas that reduce irritation and allergies. Buying Australian made with high quality ingredients is certainly the right decision for you, your business and most importantly, your clients. If your clientele favour natural products be sure to use a natural and water soluble wax. This way you won’t need any chemicals for the clean-up. These are also biodegradable so there are additional environmental benefits from this too.

Remember to educate your clients about the risks of permanent hair removal fads. Remind them to think long term; making life-long decisions based on what is ‘on trend’ now is never sensible. I’m with Cameron; who’s to say in years to come everyone is going to want a smooth Brazilian – a little hair down there might just make a comeback. The Ned Kelly style beards certainly have and I dare say it, pale skin will too! It’s amazing what a strong marketing campaign can make you do!

Lilliane Caron is Owner & Director of Waxxxpress. If you’d like to ask Lilliane Caron for some advice on your own salon, email [email protected]

Click here to download this article in PDF form